70jay Privacy Policy — How We Protect Your Personal Data

1. Introduction

70jay (referred to in this policy as "we", "us", or "the platform") is committed to protecting the personal data of all users who access and use the 70jay online casino and sports betting platform at https://70jay.app. This Privacy Policy is intended to provide a clear and transparent account of how we handle your personal information in connection with your use of the platform.

By registering an account, accessing the platform, or otherwise using any 70jay service, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein. This policy should be read alongside the 70jay Terms & Conditions and Responsible Gaming policy.

2. Information We Collect

70jay collects personal data in two primary ways: information you provide directly to us when registering or using the platform, and information we collect automatically as you interact with the platform. The categories of personal data we collect include the following:

• Identity data: full name, date of birth, nationality, and government-issued identification document details collected during KYC verification.
• Contact data: email address, mobile phone number, and residential address provided at registration or during account updates.
• Financial data: details of payment methods used (e.g. bKash mobile number, Nagad account reference), transaction history including deposits and withdrawals, and account balance records.
• Technical data: IP address, device type, operating system, browser type, session duration, pages visited, and mobile network carrier information collected automatically via cookies and server logs.
• Behavioural data: gaming activity records including games played, bet amounts, session frequency, bonus usage, and sports markets accessed, used for responsible gaming monitoring and platform improvement.

We do not collect special categories of sensitive personal data (such as health data, racial or ethnic origin, or political opinions) unless you have explicitly provided such information in the context of a responsible gaming support request or a similar welfare-related interaction with our support team.

Your Privacy Rights at a Glance

3. How We Use Your Information

70jay uses the personal data we collect for a range of specific, lawful purposes. We do not use your personal data for any purpose that is incompatible with the purposes for which it was originally collected. The specific purposes for which we process your personal data are as follows:

• Account creation and management: to establish and maintain your 70jay account, verify your identity through KYC, and administer your account settings, preferences, and security options.
• Payment processing: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate transaction records for your account.
• Regulatory compliance: to fulfil our anti-money laundering (AML) obligations, conduct fraud prevention checks, comply with Know Your Customer (KYC) requirements, and respond to any lawful requests from competent authorities.
• Platform operation and improvement: to monitor platform performance, identify and resolve technical issues, analyse usage patterns to improve the platform's design and game offering, and develop new features relevant to Bangladesh players.
• Responsible gaming monitoring: to identify patterns in your gaming behaviour that may indicate problem gambling, to offer appropriate responsible gaming tools, and to enforce age verification and self-exclusion requirements.
• Marketing communications: to send you promotional offers, bonus notifications, and seasonal campaign information relevant to your interests — but only where you have not opted out of marketing communications. You can opt out at any time.

4. Legal Basis for Processing Your Data

70jay processes your personal data only where a lawful basis for doing so exists. The legal bases on which we rely to process your personal data are as follows:

• Contractual necessity: processing your identity, contact, and financial data is necessary for 70jay to fulfil its obligations to you under the Terms & Conditions, including account creation, payment processing, and withdrawal handling.
• Legal obligation: processing certain data categories is required for 70jay to comply with applicable anti-money laundering (AML), counter-terrorist financing (CTF), and Know Your Customer (KYC) obligations.
• Legitimate interests: processing technical and behavioural data to detect fraud, prevent account compromise, improve platform security, and enhance the user experience for all Bangladesh players is in 70jay's legitimate interests and does not override your privacy rights.
• Consent: where we send you marketing communications or use non-essential cookies, we rely on your consent as the legal basis. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Sharing Your Personal Data

70jay does not sell your personal data. We share personal data only in the limited circumstances described below, and only to the extent strictly necessary for each purpose. All third parties with whom we share data are required to handle it in accordance with applicable data protection standards.

• Payment service providers: we share the minimum necessary financial and identity data with payment providers (including bKash, Nagad, Rocket, Upay, and card processing partners) to process your transactions.
• Game and platform technology providers: certified third-party game studios (such as Pragmatic Play, Evolution Gaming, and similar providers) and platform technology vendors may receive limited technical data necessary to deliver their services within the 70jay platform.
• Regulatory and law enforcement authorities: we are required by applicable law to disclose personal data to competent authorities where there is a lawful demand, including in the context of AML investigations, fraud inquiries, or court orders.
• Business transfers: in the event of a merger, acquisition, or transfer of all or part of 70jay's business assets, your personal data may be transferred to the successor entity as part of that transaction, subject to the same privacy protections described in this policy.

6. Cookies and Tracking Technologies

The 70jay platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and collect aggregated analytics data that helps us improve the platform. The categories of cookies used on the platform include:

• Essential cookies: strictly necessary for the platform to function. These cookies enable core features such as session management, login state, and security token validation. They cannot be disabled without impairing the platform's basic functionality.
• Analytics cookies: used to collect aggregated, anonymised data about how players navigate the platform. This data helps 70jay understand which features are most popular, identify navigation pain points, and prioritise platform improvements.
• Preference cookies: used to remember your platform settings and preferences across sessions, such as your preferred language, notification settings, and display options.

You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies will impair your ability to use the platform. Disabling analytics or preference cookies will not prevent you from accessing any core platform features.

7. Data Retention

70jay retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply: account data and transaction records are retained for a minimum of five years following account closure to comply with AML record-keeping obligations; KYC identity documents are retained for the period required by applicable anti-money laundering regulations; marketing preferences and communication records are retained for the duration of your account relationship and deleted within 90 days of account closure.

When the applicable retention period expires, 70jay will either securely delete your personal data or anonymise it such that it can no longer be associated with you as an identifiable individual. Where technical constraints prevent immediate deletion, the data will be securely isolated and access restricted until deletion is completed.

8. Data Security Measures

70jay implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security programme includes SSL/TLS encryption for all data in transit, access controls limiting data access to authorised personnel only, regular security assessments and penetration testing of the platform infrastructure, and secure data storage practices for data at rest.

Despite our efforts, no data transmission or storage system is entirely immune from security risk. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 70jay will take all reasonable steps to contain the breach and will notify affected users as required under applicable law.

9. Your Data Rights

As a user of the 70jay platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact 70jay support using the email address provided in Section 13 of this policy. We will respond to all valid data rights requests within a reasonable timeframe.

• Right of access: you have the right to request a copy of the personal data 70jay holds about you, along with information about how it is processed, the purposes for which it is used, and the categories of recipients with whom it has been shared.
• Right to rectification: you have the right to request correction of any inaccurate or incomplete personal data held about you. Where the correction relates to identity information, supporting documentation may be required.
• Right to erasure: subject to legal retention obligations, you have the right to request deletion of your personal data. Requests for erasure will be fulfilled within a reasonable period and you will be notified once deletion is complete.
• Right to object: you have the right to object to the processing of your personal data where that processing is based on 70jay's legitimate interests. Where you object, 70jay will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: where processing is based on your consent (e.g. marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

70jay will respond to all valid data rights requests promptly. In some cases, we may need to verify your identity before fulfilling a request to ensure we are disclosing data to the correct person. There is no charge for submitting a data rights request.

10. Children's Privacy

The 70jay platform is strictly restricted to individuals aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If you are under 21 years of age, you are not permitted to register an account, access the platform, or use any 70jay service.

11. Third-Party Links and Services

The 70jay platform may reference or display content from third-party game studios and technology providers. While 70jay takes care to work only with reputable partners, we are not responsible for the privacy practices of those third parties. Where you interact directly with a third-party service embedded within or accessible via the 70jay platform, that third party's own privacy policy governs the collection and use of your data by them. We recommend that you review the privacy policies of any third-party providers whose services you access.

12. Changes to This Privacy Policy

70jay reserves the right to update or amend this Privacy Policy at any time. When we make a material change to this policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via the platform or by email. The most current version of this Privacy Policy will always be available at https://70jay.app/privacy-policy.

Your continued use of the 70jay platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with a change to this policy, you should stop using the platform and may request account closure by contacting support.

13. Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise a data right, want to submit a complaint about how your personal data has been handled, or need to report a suspected data breach, please contact the 70jay support team. We are committed to responding to all privacy-related enquiries promptly and transparently.

Email: [email protected]